Absolutely! Once your order is completed, you will receive all of your original items, plus the digital files to keep forever.

We have two drop-off locations, which can be found here. We also offer free pick-up and drop-off within the GTHA for orders over $200 and free return shipping Canada-wide.

We are happy to offer all of our clients in the GTHA a free pick-up and drop-off service. You can schedule a free pick here and we will give you a call to confirm.

The main reason why we recommend transferring your memories to a USB or external hard-drive is because DVDs get easily scratched and damaged, which would require you to re-transfer your memories to digital. DVD discs also compress the video files, meaning that the quality of HD transfers is lower than the original source file.

We do! If you have a lot of memories that need to be converted to digital, please give us a call at (416) 893-9371 or send us an email at info@digitalplus.ca and we’ll be happy to discuss your custom quote.

All of our video, film and photo/slide transfers are completed at our Georgetown location. We never outsource any orders to another company.

Not a problem, we can help! If you’re in a rush to transfer your memories to digital, we offer a rush service (extra fees may apply). Please send us a message or give us a call to discuss your rush order.

Please use a courier service that provides a tracking number, such as Xpresspost, UPS, FedEx or DHL. As soon as your order is received, we will contact you to let you know that your package has safely arrived. Please package your items with bubble wrap or paper and ask the mail clerk to put a “fragile” sticker on the package. Our shipping address is 27 Norton Crescent, Georgetown, ON L7G 1M9.

The most preferred method of payment for our customers is Interac e-transfer, which is sent directly through online banking. We also accept cash and credit cards via PayPal (we do not take cc numbers over the phone or email).

We can upload your transferred memories to online storage such as Google Drive, DropBox or direct download link, which you can then share with your family and friends.

We transfer most types of videotapes to digital. This includes VHS, VHS-C, Hi8/8mm, MiniDV, BetaCam, BetaMax and U-matic tapes. We accept both PAL and NTSC formats.

We charge $19.99 for VHS and VHS-C tapes (up to 2 hours in length), $21.99 for Hi8/8mm tapes (up to 2 hours in length), $19.99 for MiniDV tapes and $29.99 for Betacam/max tapes. We are happy to offer lowest prices in Canada for high-quality video conversions.

Most videotape to digital transfer orders are completed within 5 business days, however that depends on the volume of tapes. Please contact us to discuss a quote and estimated completion time.

We use professional grade videotape capturing equipment that safely converts your footage to digital. We always clean tapes prior to digitizing them to ensure the highest possible results.

No, we do not charge for empty or unwatchable videotapes. After we clean up each tape, we quickly scan each one to make sure that there is valuable footage on each tape.

We cannot transfer any copyrighted material without a written consent from the original publisher. For example, we cannot convert an old Disney movie.

We do offer a tape repair service, starting at $10 per tape. 

Most cheap “do-it-yourself” video converters you see for sale online provide extremely low quality video transfers and are very time consuming. We are happy to offer lowest pricing in Canada for video transfers to save you time and money!

If you have a large amount of tapes (50+), please give us a call at (416) 893-9371 or email us at info@digitalplus.ca and we’ll be happy to discuss a custom quote for you.

You can rest assured that your private footage is safe with us. We never outsource any orders to another company and everything is processed in-house. After your order is completed and you receive your digital files, we will permanently delete these videos.